Contact US

Reach out to SEPPES for free technical assistance when you wish to modify the product range to suit your specifications.

Get In Touch

Do not hesitate to contact us! All you have to do is fill out this contact form, and we will get back to you as soon as possible.

Contact SEPPES Start Our Cooperation Today

We would be more than happy to meet you, learn all about your business, and show all our incredible solutions & ideas.

Physical Address​

No. 59 ZouManTang Road, Mudu Town, Suzhou, Jiangsu Province, China

Professional

With a professional team and technology

Email Address

diana@seppes.com.cn

Open Hours

Monday-Saturday 9 am - 7 pm Sunday is CLOSED

Full-Process Professional Service System

Seamless support from initial inquiry to long-term operation. We make your purchasing journey efficient and worry-free.

Before you commit, we ensure the solution is perfectly tailored to your facility.

  • Requirement Analysis: Our technical team, with over 10 years of industrial door expertise, provides customized solutions based on your specific traffic frequency and environmental needs.
  • Precision CAD Drawings: We provide detailed technical drawings for every project, ensuring 100% dimensional accuracy and preventing installation errors.
  • Transparent Quality Display: High-definition videos and component photos allow you to inspect the build quality of our motors, panels, and control systems remotely.
  • Digital Factory Tour: Explore our manufacturing excellence through 360° VR tours, live video calls, or on-site visits to our production facilities in China.

Real-time updates to keep your project on schedule.

  • Production Monitoring: Receive regular photo and video updates of your equipment during the manufacturing process.
  • Strict Quality Inspection: Every unit undergoes a rigorous 50-point inspection before packaging to guarantee performance.
  • Professional Logistics Coordination: We manage the entire shipping process, providing transparent tracking and all necessary export documentation (CE, ISO, CO).

Our relationship begins when the installation is complete.

  • Installation Support: Comprehensive manual guides and remote video assistance from our engineers to ensure a smooth setup.
  • Rapid Response Guarantee: Dedicated after-sales support with a 24-hour response time for any technical inquiries or spare parts needs.
  • Extended Warranty Options: We stand behind our durability with industry-leading warranty terms on motors and core structural components.